Nurse Administrator Leader

Company: Prisma Health
Location: Greenville
Posted on: November 2, 2024

Job Description:

Transform Healthcare with CompassionJob Summary:Serves as a Chief Administrative Officer in the absence of Hospital Administrative Staff. The role is designed to interface with all departments to solve problems in the absence of Administration or appropriate management. Demonstrates superior and effective communication skills.

Key Responsibilities:

• Makes regular rounds on all units to support nursing and help problem-solve by coaching and mentoring Charge Nurses and staff RN's. Obtains report from the Charge Nurse on each unit regarding staffing, hospital falls, AMA's, patient complaints, problems, etc. Coaches and mentors Charge Nurses to help proactively solve problems.
• Collaborates with the Resource Staffing Department to stabilize core staffing levels throughout the hospital.
• Works with the Customer Service Department to resolve customer service-related issues involving Nursing. Responds to and manages patient/family and physician complaints. Resolves immediate issues and documents incidents and forwards information to the appropriate individuals, i.e., Nurse Manager, Director of Nursing, Administrator on call, Risk Management, or Customer Service.
• Coordinates with an Administrator on call to resolve issues related to customer complaints, facility/intra-departmental issues, disaster management, etc. Works with Nursing Leadership and Patient Placement Coordinators to manage bed diversion issues.
• Reviews deaths for Medical Examiner/Coroner if appropriate. Reviews death certificates for completeness with follow-up as needed. Handles other related issues such as organ donation and autopsies.
• Collaborates with Employee Health and Infection Control to enforce policies and procedures regarding patients and staff, i.e., blood body fluid exposure, TB screenings.
• Serves as Planning Chief and temporary Incident Commander in the event of a disaster. Initiates the disaster beeper alert system.
• Works with Security on miscellaneous issues such as trespass notices, inclement weather, release of bodies, patient watches, etc. Collaborates with Plant Operations and Engineering on facility issues like power outages, water line ruptures, elevator stoppages, fires, inclement weather, etc.
• Assists Public Relations in meeting the needs of the news media regarding patient conditions and public record matters.
• Acts as a resource and support to Nursing Management on policies and procedures, i.e., drug diversion, fitness for duty, human resource issues, legal, clinical, MD issues, etc. Collaborates with Administration and Risk Management to address sensitive legal and clinical situations in accordance with hospital policies and procedures.
• Manages critical personnel issues in the absence of appropriate management, such as fitness for duty, insubordination, sleeping on duty, theft, and possession of a firearm. Ensures employees are treated according to personnel policies. Incidences and actions taken are documented and forwarded to the appropriate Manager, Director, and Administrator for follow-up.Supervisory/Management Responsibility:This is a non-management role that will report to a supervisor, manager, director, or executive.Salary and Benefits:The estimated salary for this role is $95,000 - $110,000 per year, depending on experience. Benefits include comprehensive health insurance, retirement plans, and paid time off.Requirements:
  • Bachelor's Degree in Nursing
  • 3 years of Nursing experience required
  • 5 years of Nursing experience is preferredRequired Certifications/Registrations/Licenses:Current South Carolina R.N. License (Lawson Code NLRN)Work Shift: NightLocation: Greenville, SCDepartment: Nursing Administration

Keywords: Prisma Health, Greenville , Nurse Administrator Leader, Healthcare , Greenville, South Carolina