Customer Service Representative

Company: Covenant Logistics Group
Location: Hodges
Posted on: April 3, 2025

Job Description:

The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and facilitate excellent communication between the customer and Covenant.

Responsibilities:

* Ensure all date entry, scheduling updates and shipping documents are processed accurately to support daily Colgate warehouse operations.
* First line of communication between customer and Covenant
* Prioritize and process both Inbound and Outbound paperwork and BOLs (Bill of Lading).
* Aid Inventory Control to complete monthly cycle counts and update system accordingly
* Complete data entry and reporting, as necessary.
* Work and perform tasks in loud environments with color coded items.

Qualifications:

* Ability to learn HighJump Warehouse Advantage system and customer operating systems.
* General safety knowledge
* Ability to communicate; in person, or by computer, telephone, 2-way radio or another device.
* Knowledge of basic computer skills and Micro Soft Office required.
* High School Diploma or Equivalent
* One year of previous administrative/warehouse experience is required.

Competitive Compensation

Covenant's compensation philosophy's intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.

401(k) match, Serious Health Condition Pay

Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short- & Long-Term Disability, Health Savings Account, Life Insurance

Paid Time Off & Holidays

Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

Covenant Logistics is an Equal Opportunity Employer

M/F/Disability/Veteran

VEVRAA Federal Contractor

Keywords: Covenant Logistics Group, Greenville , Customer Service Representative, Hospitality & Tourism , Hodges, South Carolina