Retirement Consolidation Specialist

Company: RETIREMENT CLEARINGHOUSE LLC
Location: Charlotte
Posted on: November 20, 2024

Job Description:

Job title:

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TSP Consolidation Specialist-Hybrid Work Opportunities

Company intro:

Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches.

Job position description:

The ideal candidate will:

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• Have a minimum of 1-2 years of call center/customer service experience.
  
• Have knowledge of retirement industry products and services.
  
• Be able to provide prompt, accurate and courteous response to customers.
  
• Display Active listening and superior customer service skills for both internal and external customers.
  
• Solve routine and complex problems.
  
• Adhere to work schedule.
  
  
  
  
  Shift: Monday through Friday, 9a to 6p or Monday through Friday 11a to 6p
  
  Pay Rate: $21 per hour
  
  
  
  Top benefits or perks:
  
  As a team member at Retirement Clearinghouse, you'll enjoy:
  
  
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  • A culture that fosters a positive work life balance.
    
  • Hybrid work opportunities.
    
  • Competitive hourly rate with Bonus potential.
    
  • up tp 18 days of Paid Time Off per year, 7 sick days per year.
    
  • Paid holidays
    
  • Medical, dental, vision, short-term disability, long-term disability, life insurance benefits on day 1 of employment
    
  • 401k eligibility and 100% vesting with employer matching on day 1 of employment.
    
  • Professional Growth and Career Advancement Opportunities
    
    
    Training is provided to all new hires to help you achieve your goals and ensure your success! Applicants will complete a minimum 3-week training program that will be onsite. Upon successful completion of the onsite training, candidates will be permitted to work remotely on the same terms and conditions as other employees in the position. Employees who wish to work onsite may do so in our state-of-the-art office!
    
    Location:
    
    Retirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States.
    
    
    
    
    
    
    
    
    
    
    PI8f559dbcf773-36310-35957109

Keywords: RETIREMENT CLEARINGHOUSE LLC, Greenville , Retirement Consolidation Specialist, Other , Charlotte, South Carolina