IT Support Technician 2 (PT)

Company: Volt
Location: West Columbia
Posted on: April 13, 2025

Job Description:

Volt is immediately hiring IT Support Technician in West Columbia, South Carolina.

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

As an IT Support Technician, you will be responsible for:

Responsibilities:
Performs the installation, repair, and preventative maintenance of personal computer and related systems.
Assists in determining suitable software to meet user requirements.
Manage required supplies for printers (not to include paper).
Install software, patches, and updates on desktops, laptops and personal devices.
Keep accurate tracking of all assets supported by Deskside.
Maintain PC assets in both a physical and logical manner and maintain its accurate tracking.
Provide 1st line technical support for end-user's computer hardware and software, printers and network connectivity.
Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-users' computers.
Assist Network Administrator/Analyst to troubleshoot end-users' network-related issues.
Interacts with vendors to facilitate repairs of hardware, i.e. printers, laptops, and desktops.
Performs image builds for use on all desktop and laptops.
Performs other duties as assigned.

Skills:
General knowledge of PC architecture (hardware and software). Exposure to Windows 95, 98, 2000, or NT 4.0. Windows Operating systems.
Knowledge of ghosting/imaging processes used for disk duplication into standard environments.
Adherence to prescribed helpdesk procedures.
Troubleshooting and problem-solving skills.
Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or associates in organization.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to recognize deviation from accepted practice where concrete variable and standardized situations exist.
Able to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

Education:
Associate's degree in computer science, information systems, or information technology is preferred or equivalent work experience and training.
Additional certifications are a plus (CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certificates)

This is a Full-Time, Contract opportunity.

Schedule: Part-Time (20 hrs/week) - 7:00 Am - 5:30 Pm Friday and Saturday
Duration: 12 Months
Location: West Columbia, South Carolina
Pay Rate: $22.0 - $24.0 per hour on W2.

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Keywords: Volt, Greenville , IT Support Technician 2 (PT), Professions , West Columbia, South Carolina